Complete User Guide for

Welcome to the Canary User Guide! Whether you’re a new user or a seasoned Canary enthusiast, this guide will help you navigate your way through the world of home security devices. With Canary, you can protect your home and loved ones with ease.

As a user, you have access to an array of innovative features that will ensure the safety of your home. From motion detection to video recording, Canary provides everything you need to keep your home secure. With the Canary app, you can monitor your home from anywhere in the world, giving you peace of mind even when you’re away.

With Canary, the power is in your hands. You can customize your settings to tailor the device to your specific needs. Set up alerts, create a schedule, and even connect your Canary to other smart home devices for a truly integrated experience. The possibilities are endless.

So, whether you’re looking to protect your home or simply want to learn more about the amazing features Canary has to offer, this user guide is your go-to resource. Get started with Canary and enjoy the peace of mind that comes with a secure home.

What Is Canary and How Does It Work?

Canary security devices are innovative home security solutions that help protect your loved ones and valuables. This guide will provide you with a comprehensive understanding of Canary’s features and how they work together to ensure your peace of mind.

The Canary Security System

The Canary security system is a smart, all-in-one solution designed to monitor and protect your home. It consists of a Canary device, which serves as both a security camera and a motion detector, and the Canary app, which allows you to control and monitor your devices remotely.

Key Features

Canary’s key features include:

  • HD Camera: The Canary device is equipped with a high-definition camera that provides crystal-clear video streaming and recording.
  • Motion Detection: The built-in motion sensor can detect movement in your home and send alerts to your smartphone.
  • Two-Way Audio: The Canary device has a built-in microphone and speaker that allows you to communicate with your family members and even deter intruders.
  • Mobile App: The Canary app lets you control your devices, view live footage, and receive notifications on your smartphone or tablet.
  • Intelligent Alerts: Canary’s smart algorithms can differentiate between normal activities and potential threats, ensuring you receive accurate alerts.

How It Works

Canary’s setup and operation are straightforward:

  1. Download the Canary app on your smartphone or tablet.
  2. Connect the Canary device to your Wi-Fi network.
  3. Place the Canary device in an optimal location to monitor the desired area.
  4. Use the Canary app to customize your settings, such as enabling motion detection and setting up intelligent alerts.
  5. Start monitoring your home remotely and receive notifications whenever any unusual activity is detected.

Canary’s advanced technology and user-friendly interface make it an ideal choice for home security. Whether you’re at home or away, Canary will provide you with the peace of mind knowing that your loved ones and property are protected.

Setting Up Your Canary Device

Follow this guide to easily set up your Canary device and start securing your home:

Step 1:

Download the Canary app from the App Store or Google Play Store.

Step 2:

Open the app and create a user account.

Step 3:

Connect your Canary device to a power outlet using the provided power cable.

Step 4:

Ensure that your smartphone is connected to a Wi-Fi network.

Step 5:

Open the Canary app and follow the on-screen instructions to connect your device to Wi-Fi.

Step 6:

Once connected, you can customize your settings, such as setting up your home location and configuring notifications.

Step 7:

Mount your Canary device in a suitable location using the provided mounting hardware.

Step 8:

Check the live video feed from your Canary device through the app.

Step 9:

Enjoy the peace of mind knowing that your home is protected with Canary’s advanced security features.

Remember to refer to the user guide for more detailed instructions and troubleshooting tips.

Connecting Your Canary Device to Wi-Fi

Once you have set up your Canary device, the next step is to connect it to your Wi-Fi network. This step is crucial as it allows your Canary device to communicate with your smartphone or computer, giving you access to live video feeds and notifications.

To connect your Canary device to Wi-Fi, follow these steps:

Step 1: Downloading the Canary App

If you haven’t already, download the Canary app from the App Store or Google Play Store. The app is available for both iOS and Android devices.

Step 2: Creating an Account

Open the app and create a Canary account. This account will serve as your login credentials for accessing your Canary device.

Step 3: Adding a Device

Once you have set up your account, tap on the “Add Canary Device” option in the app. Follow the on-screen instructions to complete the setup process.

Step 4: Connecting to Wi-Fi

After adding your Canary device, the app will prompt you to select your Wi-Fi network. Choose your network from the list and enter the Wi-Fi password when prompted.

Wait for a few moments while your Canary device connects to your Wi-Fi network. Once the connection is established, you will receive a notification on the app confirming the successful connection.

And there you have it! Your Canary device is now connected to your Wi-Fi network and ready to be used. You can now enjoy the enhanced security features and peace of mind that Canary provides.

Understanding Canary’s Modes and Features

Canary is a powerful home security device that offers various modes and features to give you peace of mind and keep your home safe. Here’s a breakdown of the different modes and features that Canary provides:

1. Modes:

  • Home mode: In this mode, Canary records but doesn’t send notifications. It’s perfect for when you’re at home and want your privacy.
  • Away mode: When you’re away from home, Canary switches to this mode. It starts recording, sends notifications, and keeps an eye on your home’s security.
  • Night mode: Canary automatically switches to this mode during nighttime. It enhances the camera’s sensitivity to capture any unusual activity.
  • Privacy mode: This mode is designed for your privacy. When activated, Canary stops recording and streaming, providing you with complete privacy.

2. Features:

Aside from its modes, Canary offers some advanced features to enhance your home security:

  • HD video and audio: Canary captures high-quality video and audio, ensuring you can see and hear everything clearly.
  • Intelligent notifications: Canary uses smart algorithms to send you notifications only when it detects something important, minimizing false alarms.
  • Two-way talk: With Canary, you can communicate with whoever is in your home using the built-in speaker and microphone.
  • Emergency options: Canary allows you to activate emergency services directly from the app, providing you with immediate assistance when needed.
  • Multiple device support: You can connect multiple Canary devices to cover different areas of your home.

With its versatile modes and powerful features, Canary is a reliable home security solution that keeps you connected and protected. Whether you’re at home or away, Canary ensures peace of mind and an extra layer of security for your loved ones and belongings.

Using Canary’s HomeHealth Technology

As a user of the Canary home security system, you have access to the HomeHealth technology. This feature allows you to monitor the air quality, temperature, and humidity of your home, providing you with important insights into the comfort and safety of your living space.

With Canary’s HomeHealth technology, you can easily track and analyze changes in your home environment. Whether you want to ensure optimal conditions for your family’s health or simply stay informed about any potential issues, this innovative feature has you covered.

Monitoring Air Quality

Canary’s HomeHealth technology includes an air quality sensor that measures the levels of harmful chemicals and particulate matter in the air. This sensor provides real-time data and notifications, alerting you to any changes that could impact your well-being. By monitoring air quality, you can take proactive steps to improve the air you breathe.

Tracking Temperature and Humidity

In addition to air quality, Canary’s HomeHealth technology also tracks temperature and humidity levels in your home. Maintaining a comfortable living environment is essential for your well-being, and with this feature, you can easily monitor and adjust these conditions to ensure maximum comfort.

By using the Canary mobile app, you can easily access the HomeHealth data and receive notifications on your smartphone or tablet. This allows you to stay connected and informed, even when you’re away from home. You can also view historical trends and make data-driven decisions to optimize your home’s environment.

With Canary’s HomeHealth technology, you have the power to create a healthier and more comfortable living space. Take advantage of this innovative feature and experience the benefits of improved air quality, temperature, and humidity control.

Configuring and Customizing Your Canary Device

Once you have set up your Canary device, it’s time to configure and customize its settings to fit your specific needs and preferences. This guide will walk you through the various options available to you.

Setting Up Your Device

Before you dive into configuring your Canary device, it’s important to make sure it is properly set up. Follow these steps to get started:

  1. Place your Canary device in a central location in your home or apartment.
  2. Connect your Canary device to a power outlet using the provided power adapter.
  3. Download and install the Canary mobile app from the App Store or Google Play.
  4. Open the Canary app and follow the on-screen instructions to connect your device to your Wi-Fi network.
  5. Once connected, your device will automatically update its firmware if needed.

Customizing Your Device Settings

After your device is set up, you can customize its settings to best suit your needs. Here are some key options you can configure:

1. Security Modes:

You can set up different security modes for your Canary device, such as “Away,” “Home,” or “Night.” Each mode can have different rules for recording and alerting, allowing you to personalize how your device behaves in different situations.

2. Motion Detection:

Adjust the sensitivity of the motion detection feature to avoid false alarms or ensure that every movement is captured. You can specify the areas of your home you want to monitor for motion, as well as adjust the motion zones to ignore certain areas.

3. Privacy Options:

If there are parts of your home that you don’t want to monitor, you can set up privacy options to exclude those areas from recording and monitoring. This can be useful if you have sensitive areas like bedrooms or bathrooms.

4. Notifications:

Choose how and when you receive notifications from your Canary device. You can customize the types of alerts you receive, such as motion alerts, person alerts, or temperature alerts. You can also set up multiple users to receive notifications on their devices.


Configuring and customizing your Canary device allows you to tailor its functionality to your specific needs. By setting up security modes, adjusting motion detection settings, managing privacy options, and customizing notifications, you can create a personalized home security experience. Take the time to explore the various options available and make the most out of your Canary device.

Managing Your Canary Account and Security Settings

As a user of Canary devices, it’s important to know how to manage and customize your account settings to ensure the security and functionality of your home security system. This guide will walk you through the steps to access and modify your Canary account and security settings.

Accessing Your Canary Account

To begin managing your account settings, you first need to access your Canary account. Follow these steps:

  1. Launch the Canary app on your mobile device or visit the Canary website on your computer.
  2. Enter your login credentials (username and password) and click “Sign In” to log into your account.
  3. Once logged in, you will be redirected to your main dashboard where you can access various features and settings.

Customizing Your Account Settings

Once you have accessed your Canary account, you can proceed to customize your account settings. Here are some key settings you can modify:

  • Account Information: You can update your personal information, such as your name, email address, and password, by navigating to the Account Settings section.
  • Security Settings: It’s important to ensure the security of your Canary devices. In the Security Settings section, you can enable two-factor authentication, set up PIN codes for additional security measures, and manage trusted devices.
  • Notification Preferences: Customize the types of notifications you receive and when you receive them. You can choose to receive push notifications, email alerts, or both.
  • Privacy Settings: Optimize your privacy settings by adjusting camera modes, privacy masks, and recording options.

Managing Multiple Canary Devices

If you have multiple Canary devices, such as Canary Flex or Canary View, you can manage them through your account settings. Follow these steps:

  1. Navigate to the Devices section in your account settings.
  2. Here, you can view all your connected Canary devices and their statuses.
  3. You can modify the settings of each individual device, including motion detection sensitivity, night vision, and more.

By following this guide, you can effectively manage your Canary account and security settings to ensure the best user experience and security for your home.

Using the Canary App on Your Smartphone

As a user of Canary home security devices, you can easily control and monitor your devices through the Canary app on your smartphone. The Canary app provides you with all the necessary features and functions to ensure the safety and security of your home.

Installing the Canary App

To get started, you need to install the Canary app on your smartphone. You can find the app on the App Store for iOS devices or the Google Play Store for Android devices. Simply search for “Canary” and download the app for free.

Connecting to Your Canary Device

Once you have the Canary app installed, open the app and follow the on-screen instructions to create an account and connect your Canary device to your smartphone. Make sure your Canary device is connected to a power source and has a stable internet connection.

The Canary app will guide you through the pairing process, which involves scanning the QR code on your device and entering the corresponding code in the app. Once the pairing is complete, you can start using the app to control and monitor your Canary device.

Accessing Live Video Feed

One of the key features of the Canary app is the ability to access the live video feed from your Canary device. With just a few taps on your smartphone, you can instantly view the real-time video footage from your Canary device.

The app allows you to zoom in and out, take snapshots, and even record videos of the live feed. You can also enable the two-way audio feature to communicate with anyone near your Canary device, giving you a sense of presence even when you’re away from home.

Setting Up Notifications

Another important feature of the Canary app is the ability to receive notifications on your smartphone when any activity is detected by your Canary device. You can customize the notification settings to receive alerts for specific types of events, such as motion detection or a change in temperature.

The Canary app also allows you to set up emergency contacts who will receive notifications in case of an emergency. This ensures that you and your loved ones are immediately informed in critical situations, providing you with peace of mind.


The Canary app is an essential tool for users of Canary home security devices. With its user-friendly interface and comprehensive features, the app allows you to control and monitor your Canary device with ease. Install the app on your smartphone today and take full advantage of the advanced security features offered by Canary.

Accessing and Viewing Your Canary Video Recordings

As a user of Canary, you have the ability to access and view your video recordings anytime, anywhere. Here’s how:

  1. Open the Canary app on your mobile device or visit the Canary website on your computer.
  2. Log in using your Canary account credentials.
  3. Once logged in, you will be taken to the home screen.
  4. Tap on the “Videos” tab to access your video recordings.
  5. You can now view your recorded videos in the “Video Library”. Simply scroll through the list to find the recording you want to watch.
  6. Tap on a video to open it and view the recording.
  7. If you want to view a live video feed from your Canary device, tap on the “Live” tab.
  8. You can also use the search function to find specific videos by date, time, or activity.

With these easy steps, you can conveniently access and view all of your Canary video recordings. Whether you want to review past events or check in on your home in real-time, Canary provides you with the flexibility to do so from anywhere using your mobile device or computer.

Understanding Canary’s Membership Plans

If you’re a Canary user, you have the option to choose from different membership plans to enhance your home security experience. These plans provide additional features and benefits that go beyond the basic functionality of the Canary devices.

Free Plan

The Free Plan is available to all Canary users and provides access to basic features such as live streaming, motion alerts, and one-day video history. With this plan, you can keep an eye on your home and receive notifications whenever there is any activity detected.

Canary Membership

The Canary Membership is designed for users who want more from their Canary devices. With this plan, you get access to additional features such as two-way talk, unlimited video downloads, and extended video history. You can review and download recorded videos for up to 30 days, and even share these videos with others.

Moreover, the Canary Membership includes a safety button feature that allows you to quickly contact emergency services directly from the Canary app. This feature can provide you with added peace of mind and ensure that help is just a tap away if you ever need it.

The Canary Membership is available as a monthly or yearly subscription, offering flexibility based on your needs. By subscribing to the Canary Membership, you can optimize your home security and enjoy a more comprehensive experience with your Canary devices.

Troubleshooting Common Issues with Canary

If you are experiencing any issues with your Canary device, use this troubleshooting guide to help resolve common problems:

  1. Make sure your Canary device is powered on and connected to the internet. Check the power source and ensure that your Wi-Fi network is working properly.
  2. Ensure that the Canary mobile app is updated to the latest version. If not, update the app from the app store and try again.
  3. If you are having trouble accessing the live video feed or receiving notifications, check your network connection. Make sure you have a strong and stable internet connection on your smartphone or tablet.
  4. Verify that your Canary device is placed in an optimal location. It should be within range of your Wi-Fi network and positioned to capture the desired area without obstructions.
  5. If the video quality is poor or the feed is lagging, check your internet speed. Slow internet connection may affect the performance of your Canary device. Consider upgrading your internet plan if necessary.
  6. If you are unable to arm or disarm the Canary device using the mobile app, try force quitting the app and reopening it. If the issue persists, restart your Canary device and try again.
  7. Ensure that the Canary device is not blocked by any physical obstacles such as walls, furniture, or other objects. These can interfere with the signal strength and affect the device’s performance.
  8. If you are experiencing frequent false alarms, adjust the sensitivity settings in the Canary app. You can customize the motion detection sensitivity to reduce false alerts.
  9. If none of the troubleshooting steps above resolve the issues, contact Canary customer support for further assistance. They will be able to provide additional guidance and troubleshoot specific problems.

By following this troubleshooting guide, you should be able to resolve common issues with your Canary home security device and ensure its optimal performance.

Ensuring the Privacy and Security of Your Canary Device

As a user of Canary, it is important to take certain steps to ensure the privacy and security of your home security device. By following these guidelines, you can help keep your personal information safe and protect your Canary device from unauthorized access.

1. Set a Strong Password: Choose a unique and complex password for your Canary device. Avoid using common words or phrases and incorporate a mix of uppercase and lowercase letters, numbers, and special characters.
2. Enable Two-Factor Authentication: Two-factor authentication adds an extra layer of security by requiring an additional authentication code, usually sent to your mobile device, in addition to your password. Enable this feature to protect against unauthorized access to your Canary account
3. Keep Your Firmware Updated: Regularly check for firmware updates for your Canary device. These updates often include bug fixes and security patches that address potential vulnerabilities. Keeping your firmware up to date helps ensure that your device remains secure.
4. Secure Your Wi-Fi Network: Ensure that your Wi-Fi network is secured with a strong password and encryption. This will prevent unauthorized access to your network and help protect your Canary device from potential attacks.
5. Be Mindful of Placement: When setting up your Canary device, consider its placement to ensure privacy. Avoid pointing the camera towards private areas and position it in a way that minimizes the chances of unauthorized access.

By following these guidelines, you can enhance the privacy and security of your Canary device, giving you peace of mind knowing that your home security is protected.

FAQs About Canary Home Security Devices

What is Canary?

Canary is a user-friendly home security device that helps you keep your home safe and secure. It combines HD video and audio recording, motion detection, and a siren to provide complete peace of mind.

How does Canary work?

Canary operates through a mobile app on your smartphone, allowing you to monitor your home from anywhere. It uses advanced motion detection technology to send instant alerts to your phone whenever it detects any activity.

Can I use Canary without an Internet connection?

No, an Internet connection is required for Canary to function properly. It needs to connect to your home Wi-Fi network to send alerts and stream live video.

How many cameras can I connect to Canary?

Canary offers different packages that allow you to connect multiple cameras to your system. Whether you need just one camera or multiple cameras to cover your entire home, Canary has a solution for you.

Can I access my Canary camera remotely?

Yes, you can access your Canary camera remotely through the mobile app. As long as you have an Internet connection, you can monitor your home and view live video from anywhere in the world.

Is my data secure with Canary?

Yes, Canary takes the security and privacy of your data seriously. All data is encrypted, and Canary has implemented strict security measures to protect your information.

How long does the battery last on a Canary device?

The battery life of a Canary device depends on various factors, such as usage and settings. On average, the battery can last anywhere between several hours to a few days. It is recommended to keep your Canary device plugged in for continuous power.

Question Answer
Can I use Canary outdoors? Canary devices are not designed for outdoor use. They are best suited for indoor monitoring.
Do I need a subscription to use Canary? No, you can use Canary without a subscription. However, some advanced features and storage options may require a subscription plan.
Can I share my Canary camera with others? Yes, you can grant access to other users and share your Canary camera with family members or trusted friends.
What happens if my Internet connection goes out? If your Internet connection goes out, Canary will continue to record, but you will not receive live updates or alerts until the connection is restored.

Comparing Canary Devices to Other Home Security Systems

When it comes to home security systems, Canary is a standout option that offers advanced features and user-friendly design. While there are other systems on the market, Canary devices provide a unique combination of convenience, affordability, and reliability.

One of the key advantages of Canary devices is their ease of use. Unlike traditional home security systems that require professional installation and complex setup processes, Canary devices can be easily installed and set up by anyone. The intuitive mobile app, along with step-by-step instructions in the Canary User Guide, makes setting up your home security system a breeze.

In addition to their simplicity, Canary devices offer a range of features that set them apart from other home security systems. Canary’s AI-powered Person Detection feature ensures that you only receive alerts when a person is detected in your home, minimizing false alarms caused by pets or moving shadows. With the Canary devices, you can also view live video footage from your home anytime, anywhere, allowing you to keep a close eye on your property even when you’re not there.

Canary devices also provide an added layer of convenience with their integration with smart home platforms such as Amazon Alexa and Google Assistant. This allows you to control your Canary devices using voice commands, making it even easier to monitor your home’s security.

When it comes to affordability, Canary devices are a cost-effective option compared to other home security systems. With no monthly fees for basic features, Canary offers a budget-friendly solution without compromising on quality.

While there are other home security systems on the market, Canary devices stand out for their ease of use, advanced features, convenience, and affordability. Whether you’re a tech-savvy individual or a first-time home security system user, Canary devices are a reliable choice that provides peace of mind.

Tips for Maximizing the Effectiveness of Your Canary Device offers a comprehensive guide to help users make the most of their Canary home security devices. Here are some tips for maximizing the effectiveness of your Canary device:

  1. Position your Canary device strategically: To ensure maximum coverage, place your Canary device in a central location where it can capture the most significant areas of your home. Consider areas like entry points, living rooms, or hallways where potential intruders may pass through.
  2. Optimize motion detection settings: Adjust the sensitivity of your Canary device’s motion detection feature to suit your needs. If you have pets, set the sensitivity accordingly to avoid false alarms while still providing reliable security.
  3. Create custom modes: Take advantage of Canary’s customizable modes to tailor your device’s behavior to different situations. For example, you can create a “Home” mode that disables motion detection while you’re inside or an “Away” mode that activates full security when you leave.
  4. Set up notifications: Enable push notifications on your mobile device to receive real-time alerts when your Canary device detects activity. This way, you can stay informed about any potential security concerns wherever you are.
  5. Ensure a stable internet connection: Canary devices rely on a stable internet connection to function properly. Make sure your device is connected to a reliable Wi-Fi network and that it’s within range of the router for optimal performance.
  6. Regularly update your device’s firmware: Keep your Canary device up to date by installing any available firmware updates. These updates often include bug fixes, performance improvements, and new features that can enhance the overall effectiveness of your device.
  7. Use additional accessories: Enhance your Canary device’s functionality by using compatible accessories like the Canary Flex weatherproof mount or the Canary Secure Mount for added security. These accessories can help you extend the coverage and improve the placement of your device.
  8. Share access with trusted individuals: If you have family members or trusted neighbors, consider sharing access to your Canary device with them. This way, they can also receive alerts and monitor your home’s security when needed.
  9. Review recorded videos and event history: Take the time to review any recorded videos and event history captured by your Canary device. This can help you identify patterns, understand your home’s activity, and provide valuable evidence if needed.
  10. Reach out to support: If you have any questions or issues with your Canary device, don’t hesitate to reach out to Canary’s customer support. They can provide additional guidance and troubleshooting to help you make the most of your device.

By following these tips, you can ensure that your Canary device provides you with the best possible home security experience and peace of mind.

Canary User Testimonials and Success Stories

“Canary has truly changed the way I think about home security. With its easy setup and user-friendly interface, I feel confident knowing that my home is protected 24/7. I can check in on my house anytime, anywhere, and the high-quality video and audio make me feel like I’m right there. It’s truly a game-changer!” – Sarah M.

“I’ve tried other home security systems in the past, but Canary is by far the best. Not only does it capture crystal clear video footage, but the motion detection alerts are incredibly accurate. I can rest easy knowing that I’ll be notified immediately if anything out of the ordinary happens in my home. Thank you, Canary!” – John T.

“Canary has given me a sense of security and peace of mind that I never thought I’d have. Being able to easily monitor my home while I’m away gives me confidence that my family and belongings are safe. The convenience and reliability of Canary’s devices are unmatched, and I can’t recommend it enough!” – Emily R.

“I’ve been using Canary for several months now, and it has exceeded my expectations in every way. The video quality is impeccable, and the night vision feature is a game-changer. I also appreciate the flexibility to customize my settings and receive alerts for specific activities. Canary has truly made my home a safer place.” – Michael S.

“Canary has been a lifesaver for me. I travel frequently for work, and being able to keep an eye on my home from afar has brought me so much peace of mind. The two-way audio feature has also allowed me to communicate with my pets when I’m away, which they love. I can’t imagine life without Canary!” – Jennifer L.

These user testimonials are just a glimpse into the success stories that our Canary users have had. Join them and experience the ultimate home security solution with a Canary device today!


What is is a home security company that provides advanced security devices for your home.

How do I set up a Canary device?

To set up a Canary device, you need to download the Canary app on your smartphone, create an account, and follow the step-by-step instructions provided in the app.

What features does a Canary device have?

Canary devices have a wide range of features including HD video monitoring, motion detection, siren alarm, night vision, and two-way audio communication.

Can I access my Canary device remotely?

Yes, you can access your Canary device remotely using the Canary app on your smartphone. This allows you to view live video feeds, receive alerts, and control your device from anywhere.

How does the motion detection feature work?

The motion detection feature on a Canary device uses advanced algorithms to analyze changes in the environment and detect any movement. When motion is detected, you will receive a notification on your smartphone.