Boost Your Security with Thinkst Canary Support – Detect, Defend, and Deter Threats

Thinkst Canary is a powerful tool that provides advanced security solutions for organizations of all sizes. With its innovative features and comprehensive support, Thinkst Canary has quickly become a go-to choice for those seeking to enhance their cybersecurity defenses.

One of the key reasons why Thinkst Canary stands out is its exceptional support services. Thinkst understands that cybersecurity is a critical aspect for businesses, and they have built a team of experts to ensure that their customers receive the best possible support.

Whether you are a small startup or a large enterprise, Thinkst Canary’s support team is available to assist you every step of the way. From initial setup to ongoing maintenance, their experts will guide you through the process, answering any questions and addressing any concerns you may have.

Moreover, Thinkst Canary’s support extends beyond just technical assistance. They offer comprehensive training programs to help your team maximize the potential of the solution. Through workshops, webinars, and documentation, Thinkst Canary equips your organization with the knowledge and expertise necessary to proactively detect and respond to any security threats.

In conclusion, when you choose Thinkst Canary, you are not only getting cutting-edge security technology but also a dedicated support system. With their unwavering commitment to customer satisfaction, Thinkst Canary ensures that you have all the tools and resources needed to strengthen your cybersecurity posture and protect your business from emerging threats.

Overview of Thinkst Canary Support

Thinkst Canary is a powerful security tool that provides early warning and detection of attacks within your network. It works by deploying decoy assets, called canaries, throughout your network to attract and deceive attackers.

What is Canary Support?

Canary support refers to the assistance and resources offered by Thinkst to help users maximize the benefits of the Canary tool. Thinkst provides comprehensive support to its customers, ensuring they have the necessary knowledge and assistance to effectively deploy and manage their canaries.

With Thinkst Canary support, users gain access to a wealth of resources, including detailed documentation, online forums, and direct support from the Thinkst team. This support ensures that users can quickly and easily set up their canaries, customize them to match their environments, and integrate them into their existing security infrastructure.

Benefits of Thinkst Canary Support

Thinkst Canary support offers several key benefits to users:

  1. Technical Expertise: Thinkst provides expert technical guidance and support, helping users navigate any challenges or issues they may encounter during the deployment and management of their canaries.
  2. Community Platform: Thinkst hosts an online community platform where users can share their experiences, ask questions, and learn from each other. This platform allows users to tap into the collective knowledge and experience of the Thinkst community.
  3. Regular Updates: Thinkst actively maintains and updates the Canary tool, ensuring that users have access to the latest features, improvements, and security patches. Through their support, users can stay up to date with the evolving threat landscape.
  4. Integration Support: Thinkst Canary is designed to seamlessly integrate with existing security tools and systems. With Thinkst Canary support, users can receive guidance on how to integrate their canaries with their SIEM (Security Information and Event Management) solutions, SOAR (Security Orchestration, Automation, and Response) platforms, and other security infrastructure.
  5. Training and Education: Thinkst offers training sessions and educational resources to help users fully understand the capabilities of the Canary tool. These resources enable users to make the most of their canaries and enhance their overall security posture.

In summary, Thinkst Canary support provides users with the resources, expertise, and guidance necessary to effectively deploy, manage, and maximize the benefits of the Canary tool within their network. With Thinkst Canary support, users can bolster their security defenses and gain valuable insights into potential attacks.

Benefits of Thinkst Canary

Thinkst Canary is a powerful security solution that offers a range of benefits for organizations looking to enhance their cybersecurity defenses.

Early Detection

One of the main benefits of Thinkst Canary is its ability to detect threats at an early stage. By deploying Canaries on your network, you can identify potential attackers and gain insight into their tactics and techniques before they can cause any damage. This early warning system enables proactive response and helps prevent successful cyber attacks.

Real-Time Alerts

Thinkst Canary provides real-time alerts whenever a Canary is triggered, giving your security team immediate visibility of potential security incidents. These alerts can be customized to meet your organization’s specific needs, ensuring that you are notified promptly and can take appropriate action to mitigate risks.

The ability to receive real-time alerts allows for a faster incident response, reducing the time it takes to detect and resolve security breaches.

Furthermore, Thinkst Canary offers detailed logs and reports, allowing you to analyze and investigate security incidents more effectively.

Improved Threat Intelligence

Thinkst Canary offers valuable insight into the tactics and techniques used by potential attackers. By analyzing the interactions with the Canary, you can gain intelligence about their motivations and methods. This information can be used to update your security controls and improve your overall cybersecurity posture.

With Thinkst Canary, you can better understand your adversaries and develop proactive strategies to counter their attacks.


Implementing Thinkst Canary can be a cost-effective solution for organizations looking to improve their security defenses. Instead of investing in expensive security hardware or software, Thinkst Canary offers a lightweight and easy-to-deploy solution that provides powerful security capabilities.

Thinkst Canary’s scalability also allows organizations to adapt and expand their defenses as needed without incurring significant costs.

In conclusion, Thinkst Canary offers several benefits, including early detection, real-time alerts, improved threat intelligence, and cost-effectiveness. By implementing Thinkst Canary, organizations can enhance their cybersecurity defenses and gain valuable insights into potential attackers.

Types of Attacks Thinkst Canary Can Detect

Thinkst Canary is a powerful cybersecurity tool that can detect various types of attacks, providing organizations with crucial information about potential threats. Here are some of the attack types that Thinkst Canary can effectively detect:

Attack Type Description
Phishing Thinkst Canary can detect phishing attacks by monitoring for suspicious URLs or email addresses accessed by users. It can also capture and analyze phishing emails, allowing organizations to take proactive measures to protect their data.
Malware Infections By simulating vulnerable services or files, Thinkst Canary can detect attempts to exploit vulnerabilities and infect systems with malware. It can identify and alert organizations about the presence of malicious files or activities.
Unauthorized Access Thinkst Canary can detect unauthorized access attempts by monitoring for unusual login activities or failed authentication attempts. It can provide valuable insights into potential security breaches and help organizations take appropriate actions to mitigate risks.
Network Reconnaissance Thinkst Canary can detect network reconnaissance activities, such as port scanning or DNS enumeration. It can identify and alert organizations about suspicious activities that may indicate an imminent attack.
Insider Threats Thinkst Canary can detect insider threats by monitoring user behavior and detecting unusual activities, such as unauthorized access attempts or unusual data transfers. It can help organizations identify and respond to internal security risks.
Endpoint Exploitation Thinkst Canary can detect attempts to exploit vulnerabilities in endpoint devices, such as desktops or laptops. By emulating vulnerable services or files, it can identify and alert organizations about potential threats to their endpoints.

These are just a few examples of the types of attacks that Thinkst Canary can detect. Its flexibility and advanced detection capabilities make it an invaluable tool for organizations looking to enhance their cybersecurity defenses.

How Thinkst Canary Works

Thinkst Canary is a deception technology tool used to detect, analyze, and respond to malicious activity in an organization’s network. It works by deploying decoy systems called canaries throughout the network.

Canaries are enticing targets for attackers because they appear to be valuable systems, such as servers or workstations. When an attacker interacts with a canary, it triggers an alert that notifies the security team of the attempted breach.

Thinkst Canary can be deployed in various ways, such as virtual machines, physical appliances, or cloud instances. The canaries are designed to blend seamlessly into the network, making them difficult for attackers to distinguish from legitimate systems.

Once a canary is triggered, the security team receives real-time alerts with detailed information about the attacker’s actions. This includes IP addresses, login credentials used, and commands executed, allowing for quick detection and response.

Thinkst Canary also provides extensive logging and reporting capabilities, allowing security teams to analyze patterns and trends in attack activity. This information can be used to strengthen defenses and enhance overall security.

In addition to detecting attacks, Thinkst Canary can also be used for proactive threat hunting. By strategically deploying canaries in areas of the network most vulnerable to attack, organizations can gain valuable insight into their security posture and identify potential weaknesses before they are exploited.

The lightweight nature of Thinkst Canary enables easy deployment and minimal impact on network performance. It also integrates with existing security tools and SIEM systems, making it a flexible solution for organizations of all sizes.

In conclusion, Thinkst Canary is an effective deception technology tool that helps organizations detect and respond to malicious activity. By deploying decoy systems throughout the network, Thinkst Canary creates a proactive defense mechanism that enhances security and provides valuable insights into an organization’s security posture.

Configuring Thinkst Canary

Configuring Thinkst Canary is a straightforward process that allows you to customize your canary deployment to fit your specific needs. This section will guide you through the key steps to configure Thinkst Canary and make the most of its capabilities.

1. Setting up your Canary tokens: Thinkst Canary supports the creation of various types of canary tokens, including HTTP tokens, DNS tokens, and email tokens. These tokens can be placed in different locations within your network to attract and detect potential attackers. By configuring and placing these tokens strategically, you can effectively monitor and capture any malicious activity targeting your network.

2. Customizing your Canary settings: Thinkst Canary provides a wide range of customizable settings that allow you to tailor the behavior and appearance of your canaries. You can configure things like the sensitivity of alert triggers, the response actions to be taken when an alert is triggered, and even the appearance of the canary’s web interface. By adjusting these settings, you can ensure that your canaries are optimized to detect and respond to threats in the most effective and efficient way.

3. Integrating with your existing security infrastructure: Thinkst Canary offers seamless integration with popular security tools and platforms, such as SIEMs (Security Information and Event Management systems) and threat intelligence platforms. By configuring these integrations, you can enhance the capabilities of your existing security infrastructure and streamline the incident response process. Thinkst Canary provides detailed documentation and guides on how to set up these integrations effectively.

4. Monitoring and analyzing Canary data: Once your canaries are deployed and configured, Thinkst Canary provides a comprehensive dashboard and reporting system to monitor and analyze the data collected by your canaries. You can view real-time alerts, review activity logs, and generate detailed reports to gain insights into the tactics, techniques, and procedures used by potential attackers. By leveraging this data, you can improve your overall security posture and make informed decisions to mitigate risks.

Key Steps to Configure Thinkst Canary Benefits
Setting up Canary tokens Attract and detect potential attackers
Customizing Canary settings Optimize canaries to detect and respond to threats effectively
Integrating with existing security infrastructure Enhance capabilities and streamline incident response
Monitoring and analyzing Canary data Gain insights and improve overall security posture

Integration with Security Tools

Thinkst Canary provides seamless integration with a wide range of security tools, allowing security teams to enhance and streamline their overall defense strategy. With its robust support for integration, Thinkst Canary ensures that your security ecosystem works together harmoniously.

SIEM Integration

Thinkst Canary offers out-of-the-box integration with popular SIEM solutions, including Splunk, ArcSight, and Elastic. This integration enables security teams to easily incorporate Canary alerts and events into their existing SIEM workflows, providing a unified view of their entire security landscape.

Threat Intelligence Integration

By integrating with leading threat intelligence platforms such as CrowdStrike, Recorded Future, and Anomali, Thinkst Canary enriches its alerts and events with contextual information about potential threats. This integration helps security teams prioritize and respond to incidents effectively.

Canary also supports integration with vulnerability management solutions like Tenable, Rapid7, and Qualys. By sharing information on vulnerable systems, Thinkst Canary enables security teams to proactively identify and remediate vulnerabilities before they can be exploited.

Furthermore, Thinkst Canary supports integration with email security gateways, endpoint detection and response (EDR) solutions, firewall systems, and many other security tools. This extensive support ensures that Canary seamlessly fits into your existing security infrastructure, enhancing its capabilities and effectiveness.

With Thinkst Canary’s integration capabilities, you can consolidate your security alerts, data, and tools into a single, comprehensive view. This allows your security team to detect, investigate, and respond to threats more efficiently, ultimately bolstering your overall defense posture.

Thinkst Canary Workflow

The Thinkst Canary is a powerful tool that can greatly enhance your security protocols. By deploying canaries across your network, you can detect and defend against potential threats. Here’s how the Thinkst Canary workflow works:

Step Description
1 Deployment
2 Configuration
3 Monitoring
4 Alerts and Notifications
5 Response and Analysis

1. Deployment: To get started, you need to deploy the Thinkst Canary devices across your network. These devices mimic real services and assets, acting as decoys to attract potential attackers.

2. Configuration: Once deployed, you need to configure each Thinkst Canary device according to your specific requirements. This includes setting up realistic credentials, customizing services, and defining access controls.

3. Monitoring: The Thinkst Canary devices continuously monitor network activity and log any interactions. They can detect unauthorized access attempts, port scans, and other suspicious behavior.

4. Alerts and Notifications: When a Thinkst Canary device detects a potential threat, it generates an alert or notification. This can be sent via email, SMS, or integrated into existing security systems for real-time monitoring.

5. Response and Analysis: Once an alert is triggered, your security team can investigate the incident, analyze the attacker’s behavior, and respond accordingly. This may involve blocking or mitigating the threat, gathering evidence for legal action, or implementing additional security measures.

The Thinkst Canary workflow is designed to provide early detection and response capabilities, helping you stay one step ahead of attackers and safeguard your network.

Alerting and Incident Response

Support for Thinkst Canary extends beyond just the deployment and management of the canaries. It also includes a comprehensive alerting and incident response system.

When a canary is triggered, either by an unauthorized access attempt or any other suspicious activity, an alert is generated and sent to the designated team or individual responsible for incident response.

Alerting Configuration

Thinkst Canary allows for flexible alerting configuration. You can specify who should be notified when an alert is triggered, as well as the method through which they are notified. This can be done through email, SMS, or even integrating with popular incident management platforms like Slack or Jira.

You can also set up different escalation paths, ensuring that alerts are escalated to higher levels of management or teams if they are not acknowledged or addressed within a certain timeframe.

Incident Response

Thinkst Canary provides detailed information to aid in incident response. When an alert is generated, it includes the specific canary that was triggered, as well as the nature of the activity that triggered it. This allows incident responders to quickly assess the severity of the incident and take appropriate actions.

Additionally, Thinkst Canary includes built-in forensic capabilities that enable proactive response to incidents. This includes capturing logs and providing detailed reports, allowing security teams to investigate and remediate any potential threats.

Overall, Thinkst Canary’s support extends to not just the initial deployment and management of canaries, but also to the alerting and incident response processes. This ensures that any security incidents are quickly detected and addressed, helping organizations proactively protect their systems and data.

Monitoring and Reporting

One of the key features of Thinkst Canary is its ability to provide comprehensive monitoring and reporting on your network. The canary devices act as decoys, enticing attackers to interact with them and alerting you to their presence.

When an attacker interacts with a canary, it triggers an alert that is sent to the Thinkst console. From the console, you can monitor and manage all of your canaries, viewing detailed logs and analytics to gain insight into attacker behavior and tactics. This allows you to quickly identify and respond to potential threats before they can cause serious damage.

Thinkst Canary also provides advanced reporting capabilities, allowing you to generate custom reports and metrics based on the data collected from your canaries. These reports can be used to track trends and patterns in attacker activity and to demonstrate compliance with various security standards and regulations.

In addition to monitoring and reporting, Thinkst Canary offers integration with popular security tools and platforms, such as SIEM solutions and threat intelligence feeds. This allows you to enhance your existing security infrastructure and leverage the data collected by Thinkst Canary to improve your overall security posture.

Features of Thinkst Canary Monitoring and Reporting Benefits
Real-time alerting Immediate notification of potential threats
Detailed logs and analytics Insight into attacker behavior and tactics
Custom reporting Tracking trends and patterns in attacker activity
Integration with security tools Enhancing existing security infrastructure

Overall, Thinkst Canary’s monitoring and reporting capabilities provide you with the visibility and insights you need to effectively detect and respond to potential threats. By deploying canaries throughout your network, you can proactively defend against attackers and strengthen your overall security posture.

Thinkst Canary Deployment Options

When it comes to deploying Thinkst Canary, there are a few different options to consider based on your specific needs and requirements.

Physical Deployment

A physical deployment involves placing physical Canary devices in strategic locations throughout your network. This allows for maximum visibility and coverage, as the Canaries can detect and alert on any suspicious activity in their vicinity. Physical deployments are ideal for organizations with a large physical infrastructure that need comprehensive network monitoring.

Virtual Deployment

If physical devices are not feasible or necessary, Thinkst Canary also offers virtual deployment options. Virtual Canaries can be deployed on virtual machines or in cloud environments, providing the same level of functionality as physical devices. Virtual deployments are particularly useful for organizations that have opted for a cloud-first approach or have limited physical space.

Regardless of the deployment option you choose, Thinkst offers comprehensive support to ensure a smooth and successful implementation. Their support team is available to assist with any questions or issues that may arise during the deployment process, making it a seamless experience for your organization.

With Thinkst Canary and their flexible deployment options, you can have peace of mind knowing that your network is being proactively monitored and protected against potential threats.

Extending Thinkst Canary Functionality

If you’re looking to enhance the capabilities of your Thinkst Canary, you’re in luck. The system offers a variety of features and integrations that can be leveraged to extend its functionality and maximize its effectiveness as a deception tool.

1. Integrating with SIEM Solutions

Thinkst Canary supports integration with popular Security Information and Event Management (SIEM) solutions, allowing you to forward incident notifications and logs to your SIEM for further analysis and correlation. This integration enables you to centralize your security monitoring efforts and streamline your incident response workflows.

2. Customizing Canary Tokens

In addition to the pre-existing Canary tokens that Thinkst Canary offers, you also have the flexibility to create your custom tokens. This feature allows you to tailor the deception environment to match your specific needs and target the unique challenges of your organization. By deploying customized tokens, you can increase the chances of detecting and alerting on malicious activities.

Note: When creating custom tokens, it’s essential to consider their realism and avoid using highly sensitive information that could result in unintended consequences.

3. Scripting Actions

With Thinkst Canary, you can extend the platform’s functionality by leveraging scripting capabilities. The system supports the execution of custom scripts in response to specific triggers, such as when a Canary token is accessed or when an attack pattern is detected. This allows you to automate incident response actions, such as blocking IP addresses, notifying specific teams, or collecting additional information for forensic analysis.

By utilizing these features and extending the functionality of Thinkst Canary, you can enhance your organization’s deception capabilities and strengthen your overall security posture.

Best Practices for Using Thinkst Canary

1. Understand the Purpose of a Canary:

Before deploying Thinkst Canary, it is important to understand the purpose of a canary device. A canary is a decoy system that is designed to attract potential attackers and alert security teams to their presence. It is crucial to think carefully about the placement and configuration of canary devices to maximize their effectiveness.

2. Choose the Right Locations:

Consider where canary devices should be placed within your network. They should be strategically positioned in areas that are likely to attract attention from potential attackers. This might include high-value systems, network segments with sensitive information, or areas that have historically been targeted.

3. Configure Realistic Services:

Thinkst Canary allows you to simulate a wide range of services and protocols to make the canary device appear legitimate. It is important to configure these services to closely match your organization’s infrastructure. This will increase the chances of an attacker engaging with the canary and triggering an alert.

4. Customize Canary Profiles:

Canary profiles define the behavior and characteristics of each canary device. It is essential to customize these profiles to match your organization’s unique infrastructure and security requirements. By doing so, you can ensure the canary devices blend in seamlessly with your network and increase the chances of detecting potential attackers.

5. Monitor Canary Alerts:

Regularly monitor the alerts generated by Thinkst Canary devices. When an alert is triggered, it is important to investigate and respond promptly. By doing so, you can gain valuable insight into potential security threats and take appropriate action to mitigate them.

6. Share Intelligence:

If you are part of a larger security team, it is crucial to share the intelligence gathered from Thinkst Canary devices with your colleagues. This can help improve the overall security posture of your organization and enable more effective threat hunting and incident response.

7. Regularly Update Canary Devices:

Keep your Thinkst Canary devices up to date with the latest software and firmware releases. By doing so, you can ensure the canary devices remain effective against the latest attack techniques and vulnerabilities. Regular updates help maintain the integrity and efficacy of the canary deployment.

8. Review and Fine-tune:

Regularly review the configuration and performance of your Thinkst Canary deployment. Fine-tune the settings and profiles as necessary to improve the canary’s effectiveness. Continuous improvement is key to staying ahead of potential attackers and ensuring the canary deployment remains a valuable tool in your security arsenal.

In conclusion, using Thinkst Canary as part of your security strategy requires careful planning and configuration. By following these best practices, you can maximize the effectiveness of your canary deployment and enhance your organization’s overall security posture.

Thinkst Canary Support and Resources

If you are seeking support or resources for Thinkst Canary, you have come to the right place. Thinkst Canary is a leading security platform that helps organizations detect and respond to intrusions.

Whether you are a beginner or an experienced user, there are various options available to assist you in getting the most out of Thinkst Canary.

Thinkst offers comprehensive documentation, tutorials, and guides on their website. These resources cover everything from initial setup to advanced customization and troubleshooting. The documentation is regularly updated to provide you with the latest information and best practices.

In addition to the documentation, Thinkst provides a community forum where users can interact with each other and seek help from experts. This forum is a great place to ask questions, share experiences, and learn from others who are using Thinkst Canary.

If you prefer direct support, Thinkst offers various support packages that include different levels of assistance. These packages typically include priority access to support engineers, faster response times, and proactive monitoring of your Thinkst Canary instances.

Thinkst also hosts webinars and events regularly. These sessions cover a wide range of topics related to Thinkst Canary and allow you to learn from industry experts. Attending these events can help you stay updated on the latest trends and features in the world of security.

Overall, Thinkst Canary provides a wealth of support and resources to ensure that you have a successful experience with their platform. Whether you need documentation, community support, or direct assistance, Thinkst has you covered.

To access these resources and learn more about Thinkst Canary, visit their official website and explore the support and resources section. With Thinkst Canary, you can enhance your organization’s security and gain peace of mind.

Frequently Asked Questions about Thinkst Canary Support

Q: What is Thinkst Canary Support?

A: Thinkst Canary Support is a service provided by Thinkst Applied Research that offers assistance and guidance for users of the Thinkst Canary product.

Q: What is Thinkst Canary?

A: Thinkst Canary is a security tool designed to detect and respond to malicious activities in your network. It acts as a decoy to lure attackers and provides real-time alerts when it detects suspicious behavior.

Q: How does Thinkst Canary Support work?

A: Thinkst Canary Support provides technical support and expertise to users of the Thinkst Canary product. Customers can reach out to the support team for assistance with installation, configuration, troubleshooting, and any other questions or issues they may have.

Q: What types of support are offered?

A: Thinkst Canary Support offers various levels of support, including email support, phone support, and access to an online knowledge base. Customers can choose the level of support that best suits their needs.

Q: How can I contact Thinkst Canary Support?

A: Customers can contact Thinkst Canary Support by sending an email to [email protected] or by calling the support hotline at 1-800-123-4567. Response times may vary depending on the level of support chosen.

Q: Can Thinkst Canary Support help with integration?

A: Yes, Thinkst Canary Support can assist with the integration of Thinkst Canary into your existing security infrastructure. The support team can provide guidance and best practices for seamless integration with other security tools.

Q: Does Thinkst Canary Support offer training?

A: Yes, Thinkst Canary Support offers training to help users get up to speed with the Thinkst Canary product. Training sessions can be customized to the specific needs and requirements of the customer.

Q: Is Thinkst Canary Support available 24/7?

A: Thinkst Canary Support operates during regular business hours, which are Monday to Friday, 9am to 5pm. However, customers with higher levels of support may have access to extended support hours or priority assistance.


In conclusion, Thinkst Canary Support is a valuable resource for users of Thinkst Canary, offering technical assistance, guidance, and training to ensure the effective use of the product. Whether you need help with installation, configuration, or integration, the support team is ready to assist you.

Customer Success Stories

Since its launch, Thinkst Canary has helped numerous organizations detect and respond to cyber threats effectively. Here are some customer success stories with Canary:

XYZ Corporation

XYZ Corporation, a leading global technology company, implemented Thinkst Canary across its network to enhance its security posture. Canary acted as an early warning system, blocking various phishing attempts and malicious activity. As a result, XYZ Corporation saw a significant decrease in successful attacks and improved its incident response capabilities.

ABC Bank

ABC Bank, a major financial institution, deployed Thinkst Canary to protect its critical banking infrastructure from potential cyber threats. Canary successfully detected and alerted the bank’s security team about an ongoing advanced persistent threat (APT) attack. Thanks to Canary’s capabilities, ABC Bank was able to isolate and neutralize the threat before any sensitive data was compromised.

These are just a few examples of how Thinkst Canary has helped organizations strengthen their security defenses and proactively respond to threats. By deploying Canary, businesses can gain valuable insights into their threat landscape and effectively prioritize their security resources.

Don’t take risks with your organization’s cybersecurity. Join the growing list of satisfied Thinkst Canary users today!

Get Started with Thinkst Canary Support

If you are new to Thinkst Canary support, this guide will help you get started and make the most of your support experience.

1. Understand the Thinkst Canary Support

Thinkst Canary Support is a service provided by Thinkst Applied Research to assist customers with any issues or questions they may have related to Thinkst Canary products and services. Our support team is dedicated to providing prompt and helpful assistance to ensure your success with our products.

2. Contacting Thinkst Canary Support

If you encounter any issues or have any questions, you can reach out to Thinkst Canary Support by email or through our online support portal. Our support team will work with you to resolve your issue as quickly as possible. Please provide as much detail as you can about the issue or question you have to help us provide the best assistance.

3. Submitting a Support Ticket

To submit a support ticket, please visit our online support portal and provide the required information. This includes your contact information, a detailed description of the issue or question, and any relevant files or screenshots. Once we receive your ticket, our support team will review it and provide a response as soon as possible.

4. Taking Advantage of Knowledgebase and Documentation

Thinkst Canary Support offers a comprehensive knowledge base and documentation library that provides answers to commonly asked questions and step-by-step guides on various topics. We encourage you to explore these resources as they can often provide quick solutions and help you make the most of your Thinkst Canary products.

5. Engaging with the Thinkst Community

Thinkst has a vibrant community of users and experts who are always willing to share their knowledge and help each other out. Join our community forums, participate in discussions, and ask questions. The community is a valuable resource where you can learn from others, get advice, and share your experiences.

By following these steps and utilizing the Thinkst Canary Support resources, you will ensure a smooth and successful support experience. Our team is here to assist you every step of the way and help you get the most out of your Thinkst Canary products.


What is Thinkst Canary support?

Thinkst Canary support refers to the ability of the Thinkst Canary product to integrate with different security tools and systems, allowing for automated alerts and responses to potential threats.

How does Thinkst Canary support work?

Thinkst Canary support works by setting up virtual honeypots or “canaries” within a network. These canaries mimic real devices and services, attracting potential attackers. When an attacker interacts with a canary, an alert is triggered, and various actions can be taken, such as sending an email notification, capturing network traffic, or blocking the attacker’s access.

What are the benefits of using Thinkst Canary support?

Using Thinkst Canary support offers several benefits, including early detection of potential threats, improved incident response capabilities, and insight into attacker behavior and techniques. It can also help identify vulnerabilities and weaknesses in a network’s security defenses.

Can Thinkst Canary support integrate with other security tools?

Yes, Thinkst Canary support can integrate with a wide range of security tools and systems, including SIEM (Security Information and Event Management) platforms, threat intelligence feeds, and endpoint protection solutions. This integration allows for seamless alerting and response across different security technologies.

Is Thinkst Canary support easy to set up and maintain?

Yes, Thinkst Canary support is designed to be easy to set up and maintain. The canaries can be deployed quickly within a network, and the management interface provides a simple and intuitive way to configure and monitor the canaries. Regular updates and support from the Thinkst team ensure that the product remains effective and up-to-date.

What is Thinkst Canary Support?

Thinkst Canary Support is a service that helps monitor and detect potential security threats within your network. It uses deception technology, creating fake systems and services that appear as normal to hackers but alert you when they interact with them.

How does Thinkst Canary Support work?

Thinkst Canary Support works by deploying decoy systems and services throughout your network. These decoys are designed to look and act like real systems, but they are actually traps set up to catch hackers. When a hacker interacts with a decoy, Thinkst Canary Support alerts you and provides detailed information about the attack.