If you own a Canary camera, you know how convenient it is to have a reliable device that helps you keep your home or office safe. However, like any other technology, it can encounter firmware issues from time to time. Whether it’s a connectivity problem or a software glitch, it’s important to know how to fix these issues to ensure proper functioning of your Canary camera.
One of the most common issues that users experience with their Canary camera is a firmware problem. Firmware acts as the operating system for the camera, and sometimes it may need an update to fix bugs and other issues. If you find that your camera is not working properly, it’s worth checking if there’s a firmware update available. You can do this by accessing the Canary app and going to the settings section. If an update is available, simply follow the instructions to install it and see if it resolves the problem.
Another common issue that users face is connectivity problems. If your camera is not connecting to your Wi-Fi network or if the live stream is constantly buffering, there are a few things you can do to fix this problem. First, make sure that your camera is within range of your Wi-Fi router. If it’s too far away, try moving it closer or consider using a Wi-Fi range extender. Additionally, check if there are any obstacles or objects interfering with the Wi-Fi signal. If so, reposition your camera to get a better signal.
If you’re still experiencing issues with your Canary camera after trying these fixes, it’s recommended to reach out to the customer support team. They are knowledgeable about common problems and can offer further assistance or even replace your camera if needed. Remember to provide them with detailed information about the problem you’re experiencing so they can provide an accurate solution.
No Live View
If you are experiencing issues with your Canary camera not showing a live view, there are a few steps you can take to troubleshoot the problem.
Firstly, ensure that your camera is connected to the internet and that your Wi-Fi signal is strong. A weak signal can cause issues with the live view feature.
If your camera is connected and you still have no live view, try restarting both your camera and your router. Sometimes a simple reboot can fix connectivity problems.
Another possible solution is to check for any firmware updates for your Canary camera. Firmware updates often include bug fixes and improvements that can address common issues.
If none of these steps resolve the problem, reaching out to Canary’s customer support team can be helpful. They may be able to provide additional troubleshooting steps or determine if there is a hardware issue with your camera.
Remember to provide specific information about the issue you are experiencing, such as any error messages or unusual behavior from the camera. This will help the support team diagnose the problem more effectively.
In summary, if you are encountering a “No Live View” problem with your Canary camera, make sure your camera is connected to the internet, check your Wi-Fi signal strength, restart your camera and router, look for firmware updates, and contact Canary support if the issue persists.
Poor Video Quality
If you are experiencing poor video quality with your Canary camera, there are several steps you can take to fix the issue and improve the clarity of your video feed.
1. Check your camera placement: Ensure that your Canary camera is positioned correctly and is facing the desired area. Obstacles such as walls or furniture may hinder the video quality. Adjust the camera’s position if necessary.
2. Update your Canary app: Make sure you have the latest version of the Canary app installed on your device. Regular updates often include bug fixes and improvements that can enhance the video quality of your camera.
3. Check your camera’s connectivity: Verify that your Canary camera is connected to a stable and reliable Wi-Fi network. Poor connectivity can affect the video quality. Try restarting your router or moving the camera closer to the Wi-Fi router to improve the signal strength.
4. Clean the camera lens: Over time, dust and debris can accumulate on the camera lens, causing the video to appear blurry. Use a soft, lint-free cloth to gently clean the lens and remove any dirt or smudges. This simple step can significantly improve the quality of your video feed.
5. Contact Canary support: If you have tried the troubleshooting steps above and are still experiencing poor video quality, it may be a hardware issue with your camera. Contact Canary support for further assistance and to see if they can help resolve the problem.
By following these steps, you can address common issues that may be causing poor video quality with your Canary camera. Remember to regularly check for updates and maintain the cleanliness of your camera for optimal performance.
Offline Camera
If your Canary camera is showing as offline, there are a few troubleshooting steps you can try to fix the problem:
1. Check the Connection
First, make sure that your camera is still connected to the internet. Check the Wi-Fi connection on your device and ensure that it is strong enough. If necessary, move your camera closer to the Wi-Fi router to improve the signal strength.
2. Restart the Camera
Try restarting your Canary camera by unplugging it from the power source and then plugging it back in. Wait for the camera to boot up and reconnect to the internet.
3. Update Firmware
Make sure that your Canary camera is running the latest firmware version. You can usually check for firmware updates in the camera’s settings or through the Canary app. If an update is available, install it to ensure optimal performance and compatibility.
If you have tried these troubleshooting steps and your Canary camera is still showing as offline, it may be a more complex issue that requires further support. Contact Canary’s customer support team for additional assistance in resolving the problem.
False Alarms
If you are experiencing frequent false alarms with your Canary camera, there are a few steps you can take to troubleshoot and resolve the issue.
Check for Firmware Updates
One common problem that can cause false alarms is outdated firmware. Ensure that your Canary camera is running the latest firmware version by checking for updates in the settings menu. If an update is available, download and install it to fix any known issues that may be causing false alarms.
Adjust Camera Placement
The placement of your Canary camera can also impact the accuracy of motion detection and trigger false alarms. Make sure that the camera is positioned correctly and is not facing any moving objects or sources of false motion. You may also need to adjust the sensitivity settings in the camera’s app to ensure accurate detection.
Tip: Avoid placing the camera near windows or areas with reflective surfaces, as this can cause false motion detection due to changes in lighting conditions.
Contact Support
If you have tried the above troubleshooting steps and are still experiencing false alarms, it may be necessary to contact Canary support for further assistance. They can provide additional guidance and help you resolve any persistent issues with your camera.
Can’t Connect to Wi-Fi
If you are experiencing issues with your Canary camera connecting to Wi-Fi, there are a few steps you can take to fix the problem.
1. Check your Wi-Fi network: Make sure that your Wi-Fi network is working properly. Try connecting another device to the same network to ensure that it is functioning correctly.
2. Update the firmware: Ensure that your Canary camera is running the latest firmware version. Outdated firmware can cause connectivity issues. Check the Canary support website for information on how to update your camera’s firmware.
3. Reset your camera: Sometimes, resetting your Canary camera can resolve connection problems. Follow the instructions provided by Canary to perform a factory reset on your device.
4. Check Wi-Fi signal strength: Poor Wi-Fi signal strength can cause connection problems. Try moving your Canary camera closer to your Wi-Fi router or consider using a Wi-Fi extender to improve the signal in the area where the camera is located.
If you have tried these steps and are still experiencing issues connecting your Canary camera to Wi-Fi, it is recommended to contact Canary support for further assistance.
Camera Disconnects Frequently
If your Canary camera frequently disconnects from your network, it can be frustrating and hinder the functionality of the device. However, there are several steps you can take to address this problem.
First, ensure that your camera is within range of your Wi-Fi router and there are no obstacles blocking the signal. You may need to move your camera closer to the router or adjust its position to obtain a stronger signal.
Next, check if there are any firmware updates available for your Canary camera. Keeping your camera’s firmware up to date can help resolve issues and improve its performance. You can check for updates in the Canary app or on the Canary website.
If you have multiple devices connected to your network, there may be too much traffic causing the disconnections. Try disconnecting some devices or prioritizing your camera’s connection to ensure a stable connection.
Interference from other electronic devices or neighboring networks can also cause frequent disconnections. Try changing the Wi-Fi channel on your router to minimize interference. You can usually access these settings in your router’s administration panel.
If these steps do not resolve the issue, reach out to Canary support for further assistance. They can provide additional troubleshooting steps specific to your camera and help resolve any underlying issues that may be causing the disconnections.
Conclusion
A frequently disconnecting camera can be a common problem with Canary cameras, but by following the steps above, you can improve the stability of your camera’s connection. Remember to check for firmware updates, optimize your Wi-Fi signal, minimize interference, and seek support if needed. With these fixes, you can ensure that your Canary camera stays connected and continues to monitor your home effectively.
No Motion Alerts
If you are not receiving any motion alerts from your Canary camera, there are a few steps you can take to fix the issue:
1. Check your camera settings:
Make sure that motion alerts are enabled in the Canary app. Open the app, go to the settings menu, and verify that the motion alerts toggle switch is turned on. If it is already enabled, try toggling it off and back on again to refresh the settings.
2. Ensure proper placement:
Check that your Canary camera is positioned correctly and has a clear view of the area you want to monitor. Make sure there are no obstructions or objects blocking the camera’s line of sight. Adjust the camera’s placement if necessary.
3. Check your Wi-Fi connection:
Verify that your Canary camera is connected to a stable Wi-Fi network. Poor Wi-Fi signal or intermittent connection can cause issues with motion alerts. Try moving the camera closer to your Wi-Fi router or consider getting a Wi-Fi range extender to improve the signal strength.
4. Update the firmware:
Ensure that your Canary camera is running the latest firmware version. Outdated firmware can sometimes cause problems with motion alerts. Check for any available firmware updates in the Canary app and follow the instructions to perform the update if necessary.
5. Contact customer support:
If the issue persists after trying the above troubleshooting steps, it is recommended to reach out to Canary’s customer support for further assistance. They can provide additional guidance on how to fix the problem and offer further support if needed.
By following these steps, you should be able to resolve most issues related to not receiving motion alerts on your Canary camera.
Can’t Hear Audio
If you’re experiencing a problem with your Canary camera where you can’t hear any audio, there are a few troubleshooting steps you can try to fix the issue:
1. Check your camera settings: Make sure that the audio is enabled in the camera settings. Open the Canary app and go to the camera’s settings menu. Ensure that the audio option is turned on.
2. Restart your camera: Sometimes a simple restart can resolve software issues that are preventing the audio from working. Power off your Canary camera, wait a few seconds, and then power it back on.
3. Update your device: It’s possible that there may be a software update available for your camera that will fix any known audio issues. Check for updates in the Canary app and install any available updates.
4. Contact support: If the above steps didn’t resolve the issue, it’s recommended to reach out to Canary’s customer support for further assistance. They can provide more specific troubleshooting steps or help you determine if there may be a hardware issue with your camera.
By following these steps, you should be able to identify and fix any issues with audio on your Canary camera.
Delayed Notifications
If you are experiencing delayed notifications with your Canary camera, there are a few potential causes and solutions you can try to fix the issue.
- Check your internet connection: A weak or unstable internet connection can cause delays in receiving notifications from your Canary camera. Make sure that your Wi-Fi signal is strong and stable and consider moving your router closer to the camera if possible.
- Update firmware: Outdated firmware on your Canary camera can sometimes cause notification delays. Check for any available firmware updates in the Canary app or on the Canary website and install them if necessary.
- Troubleshoot the problem: If the issue persists, you can try troubleshooting steps such as restarting your camera, resetting your camera’s settings, or reinstalling the Canary app on your device.
- Contact support: If none of the above solutions fix the delayed notifications issue, reach out to the Canary support team for further assistance. They may be able to provide additional troubleshooting steps or replace your camera if necessary.
By following these troubleshooting steps, you should be able to resolve the issue of delayed notifications on your Canary camera and ensure that you receive real-time alerts in a timely manner.
Camera Won’t Arm/Disarm
If you are experiencing issues with arming or disarming your Canary camera, there are several potential causes and solutions to consider.
1. Check Your Camera’s Firmware
Make sure that your camera’s firmware is up to date. An outdated firmware can cause issues with arming and disarming. Check for firmware updates in the Canary app and install any available updates.
2. Restart Your Camera
Try restarting your camera by unplugging it from the power source, waiting for a few seconds, and then plugging it back in. This can help resolve any temporary glitches or connection issues that may be causing problems with arming or disarming.
3. Troubleshoot Connectivity Issues
If the camera is not connecting to the internet properly, it may not arm or disarm correctly. Check your Wi-Fi connection and make sure it is strong and stable. If you are having trouble with the connection, try moving the camera closer to your router or consider using a Wi-Fi extender.
4. Contact Customer Support
If you have tried the above troubleshooting steps and are still unable to arm or disarm your Canary camera, it may be a more complex problem. In such cases, it is recommended to contact Canary customer support for further assistance. They can provide additional troubleshooting steps or arrange for a replacement camera if needed.
By following these steps and seeking support from Canary’s customer service, you should be able to resolve the arming and disarming issues with your camera and get it working properly again.
Camera Won’t Record
If your Canary camera is not recording, there could be several reasons for this issue. Below are some common problems and their possible solutions:
Firmware Update
One possible cause of the recording problem could be outdated firmware. Ensure that your Canary camera has the latest firmware installed. You can check for firmware updates through the Canary app or by visiting the manufacturer’s support website. If a firmware update is available, follow the instructions to update your camera’s firmware.
Support and Troubleshooting
If your camera is still not recording after updating the firmware, contacting Canary support can be helpful. The support team can provide you with step-by-step troubleshooting instructions specific to your camera model. They can guide you through the process of identifying and resolving the problem.
Additionally, check the Canary support website for any known issues related to camera recording and their potential fixes. Often, other users may have encountered similar issues, and the manufacturer could provide specific solutions or workarounds.
Overall, before contacting support, it is a good idea to review the troubleshooting resources provided by Canary. This way, you can rule out any common issues and potentially resolve the problem on your own.
Camera Won’t Update Firmware
If you’re experiencing issues with your Canary camera’s firmware update, it can be frustrating. However, there are several troubleshooting steps you can take to try and resolve the problem.
Problem | Troubleshooting Steps |
---|---|
The camera firmware update fails. | 1. Ensure that your camera is connected to a stable and reliable internet connection.
2. Power cycle your camera by unplugging it from the power source, waiting for a few seconds, and then plugging it back in. 3. Check if there are any physical obstructions that may be affecting the camera’s update process, such as objects blocking the camera or interfering with its Wi-Fi signal. 4. Restart your home network router to refresh the connection between your camera and the server. 5. Temporarily disable any firewalls or antivirus software that may be blocking the firmware update process. 6. Contact Canary support for further assistance and guidance. |
The firmware update keeps getting interrupted. | 1. Make sure that your camera is placed close to your home network router to ensure a stable Wi-Fi connection.
2. Check if there are any Wi-Fi dead spots in your home and try to eliminate them by moving the camera or using Wi-Fi signal extenders. 3. Update the Canary app on your mobile device to the latest version, as outdated app versions can sometimes cause issues with firmware updates. 4. If you have multiple Canary cameras, try updating them one at a time instead of all at once. 5. If all else fails, reach out to Canary support for further assistance. |
By following these troubleshooting steps, you should be able to resolve the issue with your Canary camera not updating its firmware. Remember to contact Canary support if you continue to experience problems or need additional support.
Infrared Night Vision Issues
If you are experiencing issues with the infrared night vision feature on your Canary camera, there are several steps you can take to troubleshoot and fix the problem.
Check for Obstructions
First, make sure that there are no obstructions in front of the camera lens. Dust, smudges, or any other physical obstructions can interfere with the infrared night vision capabilities. Clean the lens with a soft, lint-free cloth and remove any dirt or debris that may be blocking the view.
Adjust the Camera Position
Next, try adjusting the position of the camera. Sometimes, the angle of the camera may affect the effectiveness of the infrared night vision. Experiment with different positions and angles to find the best placement for optimal night vision performance.
Update Firmware
If the issue persists, it is recommended to check for any available firmware updates for your Canary camera. Sometimes, outdated firmware can cause compatibility issues and affect the functionality of the night vision feature. Visit the Canary support website or contact their customer support team for instructions on how to update the firmware.
If none of the above troubleshooting steps resolve the issue, it is advisable to reach out to Canary support for further assistance. They will be able to provide specific guidance and advanced troubleshooting steps to help you fix the infrared night vision issues with your camera.
Camera Overheating
One common problem that users may experience with their Canary camera is overheating. This can be caused by various factors, such as high ambient temperatures, direct sunlight exposure, or excessive usage of the camera.
If you notice that your camera is overheating, there are a few troubleshooting steps you can take to try and resolve the issue:
1. Check the Location
Ensure that your camera is not placed in direct sunlight or near a source of heat. High temperatures can cause the camera to overheat. Consider moving the camera to a cooler location if necessary.
2. Reduce Usage
If you are using your Canary camera for an extended period of time, it may start to overheat. Try reducing the camera’s usage and give it some time to cool down.
3. Update Firmware
Make sure that your Canary camera is running the latest firmware version. Firmware updates often include bug fixes and performance improvements that can help prevent overheating issues. Check the Canary support website for instructions on how to update the firmware.
4. Contact Support
If you have tried the above steps and the camera continues to overheat, it may be necessary to contact Canary support for further assistance. They can provide additional troubleshooting steps or arrange for a replacement if needed.
By following these steps, you should be able to fix the overheating problem with your Canary camera and ensure that it operates at a normal temperature.
Mobile App Crashes
If you are experiencing frequent crashes with the Canary camera mobile app, there are several troubleshooting steps you can take to fix the issue. Mobile app crashes can be frustrating, especially when you are trying to access your camera feed or make adjustments to the settings. Here are some common issues that can cause the mobile app to crash, along with potential solutions:
1. Outdated Firmware
One of the most common causes of mobile app crashes is an outdated firmware on the Canary camera. Make sure that you have the latest firmware version installed by checking for updates in the app settings. If there is an update available, install it and then check if the app still crashes.
2. Insufficient Storage Space
If your device has limited storage space available, it can cause the Canary camera app to crash. To fix this issue, try clearing out unused apps, photos, or videos from your device’s storage. You can also move some files to an external storage device to free up space.
If clearing space doesn’t solve the problem, try uninstalling and reinstalling the app. This can help resolve any issues with the app’s installation or files that may be causing the crashes.
3. App Compatibility
Make sure that your device meets the minimum requirements for running the Canary camera app. Sometimes, older or low-end devices may struggle to handle the app’s demands, resulting in crashes. Check the app’s documentation or the Canary website for the minimum system requirements, and consider upgrading your device if necessary.
Additionally, check if there are any pending system updates for your device’s operating system. Keeping your device’s operating system up to date can help ensure app compatibility and stability.
If you have tried all of these troubleshooting steps and the mobile app still crashes, you may need to contact Canary customer support for further assistance. They can help you diagnose the problem and provide additional solutions tailored to your specific issue. Remember to provide them with any error messages or details about the problem to help them troubleshoot effectively.
Camera Won’t Reset
If you’re experiencing issues with your Canary camera and it won’t reset, there could be a firmware problem that needs to be addressed.
First, make sure you have the latest firmware update for your Canary camera. Firmware updates often include bug fixes and improvements that can resolve issues with the device. Check the Canary support website for instructions on how to update the firmware.
If you have the latest firmware and the camera still won’t reset, try troubleshooting the problem. Start by power cycling the camera, which involves unplugging the power cord from the device and plugging it back in after a few seconds. This can help resolve temporary glitches that may be preventing the camera from resetting.
If power cycling doesn’t fix the issue, you can try a factory reset. To do this, locate the reset button on the camera and press and hold it for about 10 seconds. Make sure to follow the proper instructions for your specific Canary camera model, as the reset process may vary.
If none of these troubleshooting steps resolve the issue, contact Canary support for further assistance. They can help you identify and fix any underlying problems with your camera that may be preventing it from resetting.
Camera Won’t Turn On/Off
If your Canary camera is not turning on or off, it can be a frustrating issue to deal with. However, there are several troubleshooting steps you can take to fix this problem before contacting support.
Check Power Source
The first step is to ensure that your camera is connected to a reliable power source. Make sure the power cable is securely plugged into both the camera and the wall outlet. You may also want to try a different power cable or adapter to rule out any issues with the current one.
Restart Your Camera
Perform a simple restart of your Canary camera by unplugging the power cable and plugging it back in after a few seconds. This can sometimes resolve software issues that may be preventing the camera from turning on or off.
Update Firmware
It’s also important to ensure that your camera’s firmware is up to date. Firmware updates often include bug fixes and performance improvements that can address common issues. You can check for firmware updates in the Canary app under the camera settings menu.
If none of these troubleshooting steps resolve the issue of your Canary camera not turning on or off, it may be time to contact Canary support for further assistance. They can provide you with specific instructions based on your device and help you find a solution to the problem.
Unable to Access Cloud Storage
If you are having trouble accessing the cloud storage on your Canary camera, there are a few steps you can take to troubleshoot the issue.
Check your Internet Connection
The first thing you should do is check your internet connection. Make sure that your camera is connected to a stable and strong Wi-Fi network. If your connection is weak or unstable, it may prevent you from accessing the cloud storage.
Update Firmware
Another common reason for not being able to access cloud storage is outdated firmware on your Canary camera. Check if there are any available updates for your camera’s firmware and make sure to install them. Updating the firmware can often resolve compatibility issues and improve overall performance.
Contact Customer Support
If you have tried the above steps and still cannot access the cloud storage, it may be time to reach out to Canary’s customer support for assistance. They will be able to troubleshoot the problem further and provide you with additional guidance.
Remember, it’s important to follow the recommended troubleshooting steps and reach out to support when needed to ensure that you can access and utilize the cloud storage feature on your Canary camera effectively.
Question-answer:
Why does my Canary camera keep disconnecting from Wi-Fi?
If your Canary camera keeps disconnecting from Wi-Fi, there could be several reasons for this issue. First, ensure that your Wi-Fi network is stable and that other devices are able to connect without any problems. If other devices are also experiencing connectivity issues, then the problem might be with your internet service provider or router. If the issue is isolated to your Canary camera, try power cycling the camera by unplugging it from the power source and plugging it back in after a few seconds. Additionally, make sure that your Canary camera is within range of your Wi-Fi network and that there are no physical obstructions interfering with the signal.
How can I improve the video quality of my Canary camera?
If you’re experiencing poor video quality from your Canary camera, there are a few things you can try to improve it. First, check your internet connection to ensure that you’re getting enough bandwidth. If your internet connection is slow, it can result in blurry or pixelated video. You may also try adjusting the resolution settings of your Canary camera through the app. Lowering the resolution can help improve video quality, but keep in mind that it may also decrease the level of detail captured by the camera. Lastly, make sure that your Canary camera lens is clean and free from any smudges or dirt, as this can affect video quality as well.
Why is my Canary camera not recording motion events?
If your Canary camera is not recording motion events, there could be a few reasons for this issue. First, check the settings in your Canary app to ensure that motion detection is enabled and that the sensitivity level is set appropriately. If the sensitivity is set too low, the camera may not detect all motion events. Additionally, make sure that your Canary camera has a clear line of sight to the area you want to monitor, as physical obstructions can interfere with motion detection. Lastly, check if your Canary subscription is active, as motion recording is a feature that may not be available without a subscription.
Why is there a delay in receiving notifications from my Canary camera?
If you’re experiencing a delay in receiving notifications from your Canary camera, there are a few factors that could contribute to this issue. Firstly, check your internet connection to ensure that it’s stable and functioning properly. A slow or unreliable internet connection can result in delayed notifications. You can also try restarting your Canary camera and checking for any available firmware updates through the Canary app. Additionally, if you have multiple Canary cameras or other devices connected to your network, it’s possible that they are consuming too much bandwidth, causing delays in notifications. Consider disconnecting or limiting the bandwidth usage of other devices to improve the notification speed.
Why is my Canary camera not connecting to the app?
If your Canary camera is not connecting to the app, there are a few troubleshooting steps you can try. First, ensure that your smartphone is connected to the same Wi-Fi network as your Canary camera. Sometimes, connectivity issues can arise if your phone is connected to a different network. If your phone is connected to the correct Wi-Fi network, try force quitting the Canary app and relaunching it. If the problem persists, try restarting your Canary camera by unplugging it from the power source and plugging it back in. You may also try resetting your Canary camera to its default settings and reconnecting it to the app. If none of these steps solve the issue, reach out to Canary support for further assistance.
I’m having trouble connecting my Canary camera to my Wi-Fi network. What can I do to fix this issue?
If you’re having trouble connecting your Canary camera to your Wi-Fi network, there are a few steps you can take to troubleshoot the issue. First, make sure that your Wi-Fi network is functioning properly and that you have the correct Wi-Fi password. Next, try restarting your Canary camera and your Wi-Fi router. If that doesn’t work, you can try resetting your Canary camera to factory settings and setting it up again from scratch.
My Canary camera keeps disconnecting from my Wi-Fi network. How can I fix this problem?
If your Canary camera keeps disconnecting from your Wi-Fi network, there are a few things you can try to fix the problem. First, make sure that your Wi-Fi network is stable and that you have a strong signal strength. You can try moving your Canary camera closer to your Wi-Fi router or adding a Wi-Fi extender to improve the signal. Additionally, make sure that your Canary camera’s firmware is up to date and that you have the latest version of the Canary app installed on your mobile device.
Why is my Canary camera not recording any video?
If your Canary camera is not recording any video, there are a few things you can check. First, make sure that your camera is armed and that you have not disabled recording for any specific modes or locations. Next, check to see if your Canary camera has enough storage space available. If your camera’s storage is full, it will not be able to record any new video. You can free up storage space by deleting old video clips or by purchasing a Canary Membership, which includes additional storage.
I’m experiencing poor video quality on my Canary camera. How can I improve the video quality?
If you’re experiencing poor video quality on your Canary camera, there are a few things you can do to improve it. First, make sure that your camera’s lens is clean and free from any smudges or dirt. You can use a soft, lint-free cloth to gently clean the lens. Next, check your Wi-Fi signal strength and make sure it’s strong enough for high-quality video streaming. If necessary, you can try moving your Canary camera closer to your Wi-Fi router or adding a Wi-Fi extender. Finally, check your internet connection speed and consider upgrading your internet plan if necessary.